How can we help you?
Quick solutions for top issues
Native ID is now your iZotope login
iZotope customers now use Native ID for login due to iZotope's integration with Native Instruments, streamlining access across both brands. Account contents remain unchanged, and users will see improved loyalty offers and future product management via Native Access. Personal data sharing complies...
Need Help with your Subscription?
Native Access replaces Product Portal for product authorization, downloads, and updates. For setup and authorization issues, refer to the provided iZotope support guides.IMPORTANT:Music Production Suite Pro has officially migrated to our new iZotope Plus / Pro subscription! You can still install ...
Can't download or install? How to fix it!
Here are links for checking iZotope product compatibility, alternative installers for current and legacy products. It highlights using Native Access for downloads, offers alternative installers for current and legacy products, and links to detailed guides for installing the Music Production Suite...
Not finding your Product? Check here!
Most iZotope products are plug-ins for DAWs and do not install standalone apps, except Ozone Standard/Advanced (v9 and earlier), RX (excluding RX 10 Elements), and Iris 2. In the Product Portal, hidden products can be revealed using the eye icon. Subscription products are managed via Native Acces...
How to authorize your iZotope software
iZotope software authorization can be managed via Native Access or the Product Portal, which allows downloading, installing, and authorizing products with serial numbers or iLok USB. Authorization methods include online, offline (challenge-response), and USB storage. For offline, users generate a...
Troubleshoot Your Authorization Issues
Here we addresses common iZotope product authorization errors and solutions, including "Invalid Serial" caused by extra spaces or incorrect entry, "License Not Found," and reaching the 5-time authorization limit. It explains issues like serial numbers linked to another account, mismatched product...