IMPORTANT:
Music Production Suite Pro has officially migrated to our new iZotope Plus / Pro subscription! You can still install everything in Native Access - just sign in with your Native ID. You can find all the info here: iZotope subscriptions FAQ
Symptom
When trying to use a plug-in from your iZotope subscription, the plug-in shows Missing Authorization / Trial Mode, while it appears to be authorized in Product Portal.
Cause
As of April 30, 2025, Native Access is the new, centralized hub to manage products in your iZotope subscription. This means you will no longer be able to use Product Portal to authorize / download products or access updates to your iZotope subscription.
Solution
- If you haven't already, set up your Native ID as explained in this article:
iZotope is switching to Native ID for signing in to your iZotope account - Download and install Native Access and log in with your Native ID.
- Open the Subscriptions tab:
- Now your products are authorized again.