In many cases, a blank user interface is a result of running the Windows 1803 update and using applications that utilize your display settings (e.g. screen recording or screen sharing apps). To troubleshoot this issue, please use Task Manager and Startup Items to disable any software that may be using your display settings.
Apps that have proven to cause this issue include Bandicam, Playstv and Duet Display. To resolve the issue, please be sure that none of these programs are active while using your iZotope products (some of these programs run in the background). The easiest way to ensure this is to go to your Task Manager and use the steps below close these apps:
— Hold CTRL + ALT and press Delete, then click on Task Manager.
— Find any applications that may be using your display settings and click End Task.
To check for updates with your graphics card, please follow the steps below:
1) Click Start.
2) On the Start menu, click Run.
3) In the Open box, type “dxdiag” (without the quotation marks), and then click OK.
4) The DirectX Diagnostic Tool opens. Click the Display tab.
5) On the Display tab, information about your graphics card is shown in the Device section. You can see the name of your card, as well as how much video memory it has.
Then visit your graphics card manufacturer’s website to download and install the latest driver for your graphics card.