Q: What is included with Spire Pro?
A: When you upgrade to Spire Pro, Soundcheck evolves to add personalized vocal processing tailored to your voice so you get crisp, consistent vocals every time you record. You’ll also get exclusive access to Spire’s newest, cutting-edge features and content as they are added, taking your vocal recordings to the next level.
Q: Will I get more features monthly?
A: Features and content will be available as they are added once they're ready for customers to enjoy. We don’t have a set calendar cadence for new Spire Pro feature releases but will continually offer value to our customers.
Q: I own Spire Studio Hardware, will I still see upgrades to the application if I don’t have Spire Pro?
A: We will continue to support and update the free Spire app and firmware for Spire Studio. Spire Pro grants access to exclusive new features and content that will only be available through subscribing.
Q: Is Spire Pro a separate version of the app? If not how does it know if customers have subscribed? For example if they have more than one device?
A: Spire Pro is an upgrade to the free Spire iOS app. Your subscription is tied to your Apple ID so mobile devices signed into your Apple ID will have access to your App Store subscriptions, including Spire Pro. To access your subscription on another iOS device, sign into your Apple ID, visit Settings in the Spire app and tap Restore Purchases.
Q: As a Spire Studio hardware owner can I get full Spire Pro functionality for free?
A: Spire Pro is not available for free to hardware owners.
Q: Can I get a refund on my Spire subscription?
Q: How do I cancel my Spire Pro subscription?
Q: My payment for my Spire Pro membership was declined. What should I do?
Q: What do I lose if I cancel my subscription?
A: If you cancel your auto-renewing subscription, you’ll no longer have access to the upgraded Soundcheck that adds personalized vocal processing as well as any other features and content that will become available with Spire Pro after your renewal period expires. Your Spire app experience will revert to the free version.
Q: Once subscribed, since the only current change is regarding Soundcheck, there won't be a way to go to past projects and add this new functionality, correct?
A: You won’t be able to apply the upgraded Soundcheck to previously recorded vocals. You’ll need to run Soundcheck with Spire Pro and record a new vocal track.
Q: Will you bring Spire Pro to Android?
A: Currently, we do not have a timeline for when we might bring Spire Pro to Android.
Q: Has anything been removed from the capabilities of Soundcheck in the free version of the app or Spire Studio experience that now must be paid for in Spire Pro?
A: Soundcheck in the free Spire iOS app and for Spire Studio hardware users has not been changed and nothing has been removed from it. You’ll enjoy the same level setting, instrument identification, and tone shaping that you currently have. When you subscribe to Spire Pro, it adds personalized vocal processing on top of the usual Soundcheck capabilities.