Updating to macOS Catalina has brought some changes in security and permissions when installing products like iZotope offers. As a result of this, our former product line is not compatible with them. However, we have made alternate installers for many of them. Please see below.
All currently sold products on our website have been updated for macOS Catalina. These can be downloaded via our Product Portal, or directly from your account.
Compatible products include:
Ozone 9, Neutron 3, Nectar 3, RX 7, RX 8, RX 9, RX Loudness Control, Dialogue Match, Neoverb, Insight 2, Trash 2, BreakTweaker, Stutter Edit, Iris 2, VocalSynth 2, Relay, Visual Mixer, Vocal Doubler, Ozone Imager 2, Mobius Filter, DDLY, Tonal Balance Control 2, and All Exponential Audio reverb products
Overwrite Resources error 
This error usually appears when an incompatible product is installed on macOS Catalina. Be sure you're trying to install a product from the list of supported products above, or via the alternate installers available below.
This may also be indicative of a permissions issue on your computer, we recommend re-attempting installation from the Admin account of your computer and then once more in Safe Mode if the issue persists.
Error Writing to Documents 
This error usually means that the installer is having trouble overriding content in the location below:
MacHD/Users/[USERNAME]/Documents/iZotope/[Product]
We recommend deleting the folder of the product you're having trouble with, then try installing once more. You can head here for more steps.
Process Exited Abnormally 
This error usually represents an incompatible product, or a permissions issue on your computer. First, be sure you're downloading the latest version of the product available (be sure it's in the list above). we recommend re-attempting installation from the Admin account of your computer and then once more in Safe Mode if the issue persists.
Bad CPU Type 
This error usually appears when an incompatible product is installed on macOS Catalina. Be sure you're trying to install a product from the list of supported products above, or via the alternate installers available below.
This may also be indicative of a permissions issue on your computer, we recommend re-attempting installation from the Admin account of your computer and then once more in Safe Mode if the issue persists.
Alternate installers for legacy products
Use the download buttons below to download your version of Ozone 8. To run it, first double click on the .zip file to unzip it. Then right-click on the .pkg file and select Open. After doing so you'll get a pop up which should also allow you to press Open on.
Ozone 8 Elements Ozone 8 Standard Ozone 8 Advanced
Then, run the individual installer below for Master Assistant:
Master Assistant
Use the download buttons below to download Ozone 7. To run it, first double click on the .zip file to unzip it. Then right-click on the .pkg file and select Open. After doing so you'll get a pop up which should also allow you to press Open on.
Ozone 7 Advanced
Use the download buttons below to download Neutron Advanced. To run it, first double click on the .zip file to unzip it. Then right-click on the .pkg file and select Open. After doing so you'll get a pop up which should also allow you to press Open on.
Neutron 1 Advanced
Use the download buttons below to download your version of Neutron 2. To run it, first double click on the .zip file to unzip it. Then right-click on the .pkg file and select Open. After doing so you'll get a pop up which should also allow you to press Open on.
Neutron 2 Standard Neutron 2 Advanced Then, run the individual installer below for Track Assistant:
Track Assistant
Use the download buttons below to download RX 5 Advanced. To run it, first double click on the .zip file to unzip it. Then right click on the .pkg file and select Open. After doing so you'll get a pop up which should also allow you to press Open on.
RX 5 Advanced
Use the download buttons below to download RX Plugin Pack. To run it, first double click on the .zip file to unzip it. Then right click on the .pkg file and select Open. After doing so you'll get a pop up which should also allow you to press Open on.
RX Plugin Pack
Use the download buttons below to download your version of RX 6. To run it, first double click on the .zip file to unzip it. Then right click on the .pkg file and select Open. After doing so you'll get a pop up which should also allow you to press Open on.
RX 6 Elements RX 6 Standard RX 6 Advanced
Use the download buttons below to download VocalSynth 1. To run it, first double click on the .zip file to unzip it. Then right click on the .pkg file and select Open. After doing so you'll get a pop up which should also allow you to press Open on.
VocalSynth 1
Use the download buttons below to download Insight 1. To run it, first double click on the .zip file to unzip it. Then right click on the .pkg file and select Open. After doing so you'll get a pop up which should also allow you to press Open on.
Insight 1
Use the download buttons below to download Nectar 2. To run it, first double click on the .zip file to unzip it. Then right click on the .pkg file and select Open. After doing so you'll get a pop up which should also allow you to press Open on.
Nectar 2
Use the download buttons below to download Ozone Imager 1. It's worth noting that Ozone Imager 2 is compatible and available here. To run this package, first double click on the .zip file to unzip it. Then right click on the .pkg file and select Open. After doing so you'll get a pop up which should also allow you to press Open on.
Ozone Imager 1
Vinyl has been updated to support macOS Catalina and Big Sur! Get the latest installer from Product Portal or our website.
Use the download buttons below to download your version of Ozone 8. To run it, first double click on the .zip file to unzip it. Then right click on the .pkg file and select Open. After doing so you'll get a pop up which should also allow you to press Open on.
Neutrino
Issues with the alternate installers above
If there are any issues with the above installers, please be sure to delete any of that products plug-in files located here:
MacHD/Library/Audio/Plug-ins/VST
MacHD/Library/Audio/Plug-ins/VST3
MacHD/Library/Audio/Plug-ins/Components
MacHD/Library/Application Support/Avid/Audio/Plug-ins
iLok Compatibility with Catalina
Head to this article to learn more about iLok on Catalina