Unable to Save Presets in Iris 2

We have seen some cases where Iris 2 encounter a permissions issue due to the default preset save location not having read/write access. Below are some steps to work around this issue in Iris 2.

Screen_Shot_2019-09-23_at_2.41.45_PM.png

  1. Go to Macintosh HD > Library > Application support > iZotope > Iris 2

Screen_Shot_2019-09-23_at_2.42.52_PM.png

2. In the Iris 2 folder find the Iris 2 Library

3. Click and drag this folder to the location below:

Macintosh HD > Documents > iZotope. 

4. Open Iris 2 and click the wrench icon at the top left corner to open the preferences.
 
Screen_Shot_2019-09-23_at_2.43.14_PM.png
5. Next to library location click the “set” button


6. Set the location to Documents > iZotope then click open. This will point Iris 2 to the new location.

Once completed you should then be able to save presets in Iris 2 to this new location.