RX Loudness Control Has Been Discontinued
The RX Loudness Control plug-in has been discontinued. Effective September, 7 2022, it is no longer available for purchase.
We expect you may have questions and aim to address them below.
Why did you discontinue RX Loudness Control?
Since we offer very comprehensive tools for metering in other products like RX Standard and Advanced and Insight 2, we decided to discontinue the RX Loudness Control plug-in effective immediately. After September 7, 2022, RX Loudness Control will no longer be available for purchase, and technical support will end on September 7, 2023.
Why didn’t you develop RX Loudness Control 2?
We know that a change such as this can be disruptive and we hope to minimize this as much as possible. While we will continue to support RX Loudness Control for the next twelve months, we will also be offering license owners affordable crossgrades to RX Standard or Insight 2, check your loyalty upgrades section Knowing that some of you prefer the Loudness Control plug-in over a larger tool like RX, we plan on developing Loudness Control as an RX component plug-in in the near future so your workflow will remain the same.
Can I still get customer support for RX Loudness Control?
If you purchased RX Loudness Control within the past year, you will still receive technical support for in-depth product questions from our Customer Care team. This level of support will continue until 12 months after your date of purchase. After 12 months of ownership, we’ll still help you with any account or authorization questions. If you need more detailed help on how to use the product, we encourage you to check out the Help Documentation and our Knowledge base.